Report New Incidents
Receptionists and staff can promptly report new incidents as they occur, such as broken window glass, car break-ins, or hazardous spills. They can also include photos when submitting a new incident.
Add Notes
Security staff can enhance incident records by adding notes and photos during their reviews. This ensures a detailed history of all actions taken for each incident.
Close Incidents
Security staff can finalize incidents by providing closing remarks and attaching any relevant photos once the issues are resolved. This ensures a comprehensive record of the resolution process.
Monitor Incidents
Administrators can oversee both open and closed incidents, viewing detailed logs of actions taken, complete with notes and photos. They can also track who is handling each incident and monitor its progress status.